Major grocery chain gets rid of self-checkout

See the original article at CNET News.

In a move that might stun those who believe that capitalism exists merely to ensure that the majority of workers end up unemployed, Albertsons, the very fine grocery chain, has reportedly decided that self-checkouts are just not so good for business. It is removing all the self-checkout lanes from its 217 stores.

The way The Seattle Times tells it, Albertsons felt that the machines took away from employee/customer interaction.

Please pause to consider the depth of that one while I offer you the thought that, even though companies might offer many reasons, one just might be that people don’t enjoy using the self-checkouts. In my own regular wanderings through Safeway, I see the self-checkout lanes routinely empty while the lanes manned by stressed human beings are full of customers.

In support of my entirely unscientific observation, my regular reading of Storefront Backtalk reveals to me that Kroger’s, another fine chain, is also experimenting with removing self-checkout lanes from one of their Texas stores.

The simple truth is surely that self-checkout machines are a lot harder to operate than an iPhone and a lot less fun. Which doesn’t mean that technology and retail are enduring a permanent falling out. The Seattle Times reports that Home Depot is trying out 30,000 First Phones, which allow its staff to check customers out anywhere in the store. (That last sentence might have a double meaning, but it is entirely unintentional.)

In retail, the customer experience isn’t merely about speed. It’s about something that makes you feel good (or at least doesn’t make you feel bad) every time you do it.

Adobe demos multi-platform app created using single code base

Christian Cantrell, a technical product manager at Adobe, has created an app for multiple platforms including OSX, Windows 7, Linux, Android, iPhone OS, iPad OS and browsers – no biggie, right? But here’s the cool bit, all the apps use the same code base. In other words, Cantrell wrote an app once and didn’t have to change it to get it on other platforms, he just needed to apply slightly different platform "wrappers".

From Cantrell’s blog: "The app is called iReverse… Although iReverse is fun to play, the most amazing thing about the project is the fact that it runs in all these different environments completely unchanged. In other words, the exact same code base is used to build versions for five different environments. There’s no other platform in the world that can boast this level of flexibility – not even close." Check it out in the video below

Apple and Google just tag teamed the U.S. carriers

Google’s event today was supposed to be about one device, the Nexus One. Instead, we heard a lot of: “more devices,” more manufacturers,” “more carriers,” “this is just the beginning.” Today was not about one device, it was about Google’s first step in helping to reshape the mobile landscape in the U.S. And thanks to the groundwork laid by Apple, it just might work.

Think about your cellphone and cellular service five years ago. Both were likely horrible. But you were content in your misery, because you didn’t know any better. Then came the iPhone. It was a mobile device that was so good, people were willing to ditch their existing service providers en masse (I did) to go to the only one that had it: AT&T. And while you might think that would be a big plus for AT&T, it actually shifted a massive amount of industry power to Apple. They had the device that everyone wanted. And they used that leverage to renegotiate their exclusive deal with AT&T to pay out a huge amount of money for each device sold.

Sure, there were hot selling mobile devices before it — the Motorola RAZR, for example, was the best selling phone for many years in a row — but the iPhone had two advantages: 1) Thanks to Apple’s complete control over the device, including, maybe most importantly, its software, they created a user experience that the RAZR never could.  2) Thanks to the App Store, there is some amount of lock-in to the device because users are spending a ton of money on apps and if they switch phones, those all go away.

With the iPhone, Apple has created a device that all the other U.S. carriers lust after. And that, in turn, has allowed Google to come along with Android. When the G1 launched a little over a year ago, it was the first of many devices to be heralded as a “iPhone killer.” It wasn’t. But Google didn’t care about that. All that mattered to them at the time was getting their foot in the door of an industry that they, like Apple, had not at all been a part of leading up to that first device. It worked. The carriers were so desperate for an “iPhone killer” that they seemed willing and ready to negotiate with Google to get as many devices out there as possible to ride the Internet-enabled smartphone tsunami that the iPhone earthquake started. (more…)

Nine Inch Nails Shows Every Other Band How to Make an Awesome iPhone App

Other bands might have been first, but Trent Reznor is about to blow them all way with NIN‘s coming iPhone app, which completely enshrines his place as the Highlander of musicians on the internet.

The apps looks like everything that Web 2.0 was promised to be for musicians, wrapped up in an incredibly slick package. The app seamlessly combines streaming music with custom playlists; a Twitter-like social network within Nine Inch Nail’s own network (that’s location-aware, so you can look up where messages came from in Google Earth on your desktop); fan-submitted images and media from every NIN concert ever (also location tagged); and of course, an iPhone-friendly version of the website within the app.

It sounds a lot like the future of music in a box, if you ask me. The reason he was able to build this, and you don’t see something like it coming from the mainstream industry, he says, is that "anyone who’s an executive at a record label does not understand what the internet is, how it works, how people use it, how fans and consumers interact – no idea."

The app will be free should go live in the next couple of days after it gets final approval from Apple. They’re already working on Version 2.0 for iPhone 3.0, which will include Google Maps integration and Push notification.

Also, if you didn’t know already, he’s on Twitter, and actually writes his own tweets, unlike some celebrities.

See the full article at Gizmodo.

Boxee Continues To Innovate With API And New Alpha Version

Free entertainment hub Boxee keeps on getting better and better. A couple of hours ago, the venture-backed startup released a full API that allows developers to build applications for the open-source platform using a set of API calls in Python and writing the GUI using XML. At the same time, the company is laying the groundwork for a richer App Box, which it refers to as an open application store where they are not the gatekeeper (like Apple for its iPhone App Store) but rather a facilitator.

Heck, they’re even prepared to act as middleman for connecting freelance web developers with companies looking to leverage their API. Hard not to love that type of company.

Boxee is today also introducing a new test version of the Boxee alpha version for Mac and Apple TV (get it here for Intel Mac OS X 10.4+), adding two applications that were built using the brand new API. The new Boxee alpha comes with a lot of music goodness as it includes both Pandora, the popular music streaming service, and RadioTime, which enables their users to access over 100,000 traditional radio stations from across the globe.

This comes right off the heels of the introduction of a (basic) iPhone application.

See the full article at TechCrunch.